Emailing in the case of questions or any information needed, we try our best to respond to any questions people may have, and will continue to try our best from here on out to keep up to date. We do not use Rocketry Fourm on a daily basis. Thank you!
You'd be better served by acknowledging the scope of problems and explaining what you're doing to resolve them than continuing to say 'we try our best' in the face of numerous complaints.
That’s what I had previously said, if you look at my comments, I said that we have been building up inventory, getting more supplies in stock, in all colors, of all of our mil-spec ripstop, ultra light fabrics, ballistic and Kevlar fabrics. In addition to having more employees manufacturing, and more organization on our end. Also a new shipping setup to make it easier. We have manufactured hundreds and hundreds of parachutes in access, so we can always have stock in house of most items, of all of our make and models.
Hello there! Thank you for ordering from Rocketman! We have tried to work with everyone's price needs, by providing every type of parachute possible, from our cheaper model rocketry/hexagon chutes, to the classic standard parabolic chutes, to our high-performance parachutes. That is exactly what we're doing, is building a inventory of products, in all makes and models/plus having extra materials ready to go instead of getting back ordered. I am looking at new websites that we can switch too for receipts/logging in/easy international shipping. Think we were too scared to switch website as we have had issues in the past, and it would have to be totally rebuilt. But if you are needing a receipt with transaction details, send an invoice number and I can get one sent to you easily. Either way we are trying our best over here to get everyone taken care of! Thank you everyone very much!
Did you fill out your rocket kit orders from last Fall or a refund?
