Scott, when I called you 10 years ago
I'll be honest, I don't even know who this is or remember, but if you think I have bad business sense now, how do you think I was 10 years ago? I didn't know jack squat back then about a lot of things. My doors are still open though. Shoot me an email if you'd still consider it.
A not so funny story when I set up my business banking account, I had to provide them with the previous owners last 2 years tax records. What I didn't know was that the previous owner had an account at the same national bank. The dum@ss at the bank entered the old owners federal EIN number on the line for MY forms.
Over the next 4 years I kept having bank issues and couldn't figure out why, but every time I called to fix the screw up, they'd first verify who I was. One of the questions was to provide them with either my Social Security number that I've had since birth, or my EIN number that I just recently obtained. Of course, I gave them my SS# right off the top of my head. One time, I got my bank statement in the mail and it has $10,000 of random purchases expenses on it. Of course I freaked out. Come to find out, they mailed Jeff's bank statement to my address and mine to his. He took a family trip to Peru to rack up that $10k bill. Just another yearly vacation like all of you take, right?
So about 4 years later on one of these calls to the bank, I made them verify EVERYTHING. Onlty then did I realize that they had the totally wrong EIN # on my account. How did they say they were sorry for their royal FUBAR? They offered me a free coffee cup, but they can't change their interest rate. To date I have spent hours and hour and hours of wasted time trying to straiten out their mistakes.
About 3 months ago, I got a call from the bank, wanting to know if I'd like to stop into the local long Island branch in New York and she thanked me for being a customer for 20 years! I stopped and said, "you do think you're calling and what state do you think I'm in?" She said, Scott, in a town I can't spell in New York. Somehow, somewhere in their system, after 10 years, and after telling anyone I'd ever spoke to their that if their info didn't say Missouri or a MO phone #, delete the info right now, they STILL had information related to Jeff mixed up with mine even though we had BOTH moved more than once.