Hi, Everyone:
Anyone having trouble getting through to Rocketman via email or phone? I started using them for standard parachutes and deployment bags about a month ago after experiencing some tangling problems with standard LOC Precision 16 line chutes. . I asked them via email if I needed a drogue chute for the bag - no reply. The parachute I ordered did not fit in the bag I bought, which should have fit according to the volume measurements given on the Rocketman website - again no answer to this problem via email. I purchased a smaller chute for another rocket which should fit into the first bag I bought, and bought a bigger bag for the first chute I bought, but 11 days later I have still not received it. I called for an order status update - got voicemail.
I'm new to the forum, but does anyone have any advice that could resolve these issues, besides switching to another vendor?
Tom T
Anyone having trouble getting through to Rocketman via email or phone? I started using them for standard parachutes and deployment bags about a month ago after experiencing some tangling problems with standard LOC Precision 16 line chutes. . I asked them via email if I needed a drogue chute for the bag - no reply. The parachute I ordered did not fit in the bag I bought, which should have fit according to the volume measurements given on the Rocketman website - again no answer to this problem via email. I purchased a smaller chute for another rocket which should fit into the first bag I bought, and bought a bigger bag for the first chute I bought, but 11 days later I have still not received it. I called for an order status update - got voicemail.
I'm new to the forum, but does anyone have any advice that could resolve these issues, besides switching to another vendor?
Tom T